A&A Services was started in 1982 by our owners and local North Shore residents Chris and Barb Zorzy. Our business was born as a family-owned and operated company with only one goal in mind: being the kind of company that Chris and Barb wanted to do business with as homeowners. From this goal stemmed our promise of always going above and beyond for our clients and always delivering top-quality workmanship and customer service at all times. This is what shaped our company into what it is today. Teamwork has always been at the core of what we do, and our success would not be possible without the wonderful team of people who work at A&A Services. That is why the month of September 2021 was dedicated to Employee Appreciation Month!
In order to recognize, honor, and express appreciation towards A&A Services’ phenomenal team members, the entire month of September was dedicated to featuring our team members across all of our social media platforms. Although one month isn’t enough time to express how amazing each and every individual team member is, it was a start. Without each and every one of the amazing and dedicated employees at A&A Services, the company would not be where it is today. Every member of our team is always upholding the highest standards and levels of customer service to our clients while maintaining the company’s core values at all times. We at A&A Services couldn’t be more proud and thankful to have such a wonderful team.
A&A Services Core Values That Our Team Lives By
To us, our core values are everything. Our team members believe the same thing. And they are proud to uphold our core values. We believe that the core values you set define who you are as a company and we believe it is important to live by them. That is why we firmly believe in and live by our core values as a company every single day. Every member of our team is responsible for contributing to upholding our core values on a daily basis. The five core values that define who we are and define what we live by are listed below:
- Being a team player: every single member of our team is a proud team player. We work together as one unit and always have each other’s backs. We are committed to each other and the goals of the company. At A&A Services, our close-knit team members are like one big family. The saying “teamwork makes the dream work” goes without saying at our company.
- Doing whatever it takes: all of our hard-working employees are willing to do whatever it takes to get the job done right and keep our customers happy. Top-tier customer service is an absolute priority at A&A Services and all of our team members strive to deliver the best customer service they can to all of our customers. No matter the situation, we’ll make it right and we’ll always do whatever it takes to make our customers happy.
- Being dedicated to quality: top quality workmanship does not come without being dedicated to quality. At A&A Services we are passionate about delivering quality work and quality products to all of our customers. We are able to build and maintain trusting relationships with many of our customers by putting out quality work and products on all of our projects. We also only partner with brands and companies who align with our values.
- Acting with integrity: our guarantee to our customers is that “we’ll make it right” on every single project we take on. All of our team members are driven by integrity to keep this promise to our customers no matter what the situation is. Every person on our team has a strong sense of dedication to acting with integrity.
- Delivering a positive experience: in order to set ourselves apart from the competition, we strive to deliver a positive experience to all of our customers. Every member of our team is dedicated to ensuring that our customers always have a positive experience.
How The A&A Services Core Values and the A&A Services Team Members are Making a Difference
Our company’s core values and our wonderful team at A&A Services is what sets us apart from all the other roofing contractors in Boston’s North Shore area. No matter where you look, you will not find a team more dedicated to each other, top tier quality, customer service, positive experiences for customers, and integrity. You will also never find a team more willing to do whatever it takes to make it right. For more information on the background and company history of A&A Services, we recommend reading this blog here.
All of our team members strive to make a difference in every project they are involved in and in the lives of their fellow team members. Robert, a customer of ours, said it best with his review that said:
“Several years ago we had A&A Services replace the siding and gutters on our old house, and we had them come back this week to replace our roof. Their work is phenomenal. The crew started first thing in the morning and diligently worked until sundown despite the unremitting heat and humidity. It is obvious they take pride in their work as demonstrated by their meticulous attention to detail and thorough cleanup. Chris Zorzy and his team of people at A&A Services have been a pleasure to work with throughout the process for each job. They are responsive, skilled professionals. We were given clear explanations of what the projects would entail and why. All of our questions were answered. Chris provided us with updates, was available to answer any additional questions, and followed-up to ensure we were satisfied. There were no surprises with regard to time, cost, or production. This established, reputable company is who you want to hire for quality work, as well as for your peace of mind.”
Thank you to our customer Robert for this stellar review which we feel encapsulates what our company is all about, and demonstrates the customer experience we strive to provide for every North Shore homeowner who needs our help. None of this would be possible without the amazing team of people at A&A Services and we couldn’t be more proud to be a part of this wonderful team. Thank you staff!
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