Having your Salem gutters repaired or replaced? Make it a point to get to know the contractor you’re going to hire for the task. This will not only ensure that the job will be done right, it will also give you the assurance that your investment is in good hands. Here’s how to properly run a background check on your contractor:
Step 1: Running a simple background check involves searching for a history of complaints filed against your contractor. If you need a place to start looking, try the website of the Better Business Bureau (BBB) (www.bbb.org). The BBB is a nonprofit organization that provides ratings based on consumer complaints, company history and performance. Local businesses often voluntarily join the BBB, but the organization includes reliability reports on nonmember contractors.
Step 2: For added protection, you can check your state’s licensing boards. In addition to providing a record of consumer complaints, these local boards and agencies will also have reports on the status of a contractor’s license.
Step 3: It is also a good idea to check on a contractor’s insurance. You can simply ask your contractor for a copy of their current liability insurance policy.
BONUS TIP: When going through a contractor’s record, it’s important to take the complaints with a grain of salt. Check the actual volume of the contractor’s work. Five complaints versus 50 or more contracting jobs may not be giving you the full picture. Consider also the nature of the complaints and, more importantly, if the problems have been resolved. You know a contractor is reliable if they always make an effort to resolve problems concerning their products and services.
We at A&A Services understand that there’s no cutting corners when it comes to your home. That’s why, as your resident experts in gutters in Salem and surrounding areas, we are committed to providing only the best-quality gutter repair and installation services for your home.
At A&A Services, we are dedicated to every customer and job, which is why we are able to maintain an A+ rating with the Better Business Bureau. We are proud to be one of the top businesses accredited with the BBB.
We are also a CertainTeed 5-Star Contractor, which means we have passed CertainTeed’s industry-leading standards in terms of products, installation techniques, craftsmanship, business practices, and insurance. We were also recipients of Angie’s List Super Service Award from 2011 to 2013. This award is given only to companies who receive stellar ratings from local homeowners who have used their services.
You’ll be hard-pressed to find a contractor more reliable than A&A Services. Contact us today, and we’ll help you find and install the right gutters for your home.
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