When A&A Services Home Improvement started more than 35 years ago, the goal was to make it the kind of company that our team would like to do business with as a homeowner. Our team made a promise to ourselves that we would always deliver top quality workmanship with exceptional customer service.
We knew that, in order to stand out, we would have to go “above and beyond” for our customers. As a result, we have had the privilege of helping thousands of our neighbors to make their dream of a more beautiful, more comfortable home come true.
We will continue to be the home improvement company that you will enjoy working with and can trust to do the best work at the best value using the best benefits we can provide to our customers.
Chris & Barbara Zorzy
Chris Zorzy is the owner and President of A&A Services Home Improvement. Chris founded the company in 1982 and has grown it into a highly successful home improvement company that offers a wide variety of services.
Chris takes great pride in the reputation that he has earned in the field as well as the constant satisfaction of his customers. His goal is to continue to provide the best service possible for all of our customers.
Barb is Chris’ wife and joined the company full time in 1987. She brought her banking background with her to help manage the business and set up systems in the office that we use to this day. Barb was able to step away from the business to raise their 3 children and earn her college degree in Business Administration. She came back to work in 2009 and is the central part of all the office operations. Chris and Barb make a great team. Barb is in charge of all the Administrative Operations and Chris is in charge of Sales and Production
We would like to welcome Leela Farrar as Office Manager. Leela comes to us from many years in the Property Management industry. She worked her way up from Sales and Rental Agent to Property Management Director and carries with that a Real Estate License. She is also recognized in the industry as a Certified Apartment Manager (CAM) and National Apartment Leasing Professional (NALP). She comes with an aptitude for finances, management, and with a background in property managing, Leela has a great sense of the construction industry.
She will help us with the day to day operations of the business and working with all departments to incorporate a smooth and easy flow for customers and employees alike.
Leela participates on a Weekly Pub Trivia Team locally and likes to cook, decorate and do home improvement projects in her spare time.
Sean has been with the company since 1987. He graduated college with a degree in psychology. He worked in the field as a laborer and developed his skills to become a foreman. He ran crews for several years and decided to further his knowledge of the company by becoming a salesman. Sean became an expert on all the product lines and combined with his knowledge from the field, has much success in sales. He continues to sell and is currently the Sales Manager. Sean lives in Salem with his wife and three children.
Ed has been with the company since 1992 and started out working summers as a laborer in the field while going to college. He graduated with a degree in Environmental Engineering. Customers know when dealing with Ed that he knows what he is talking about with every aspect of the project and are confident in his expertise as he has hands on experience with every product line. Ed lives in Salem with his wife and daughter.
I have over 20 years of construction and sales experience with a full variety of building projects. I have a Massachusetts Real Estate Salesperson license and completed over 200 transactions. I’m also a licensed unrestricted construction supervisor. I’ve been with A&A since the summer of 2018. My day to day includes local traveling, meeting clients and solving a variety of customer’s problems. Each day brings new challenges and helping customers solve complex problems is highly rewarding to me. In my spare time I like to do outdoor activities like hiking with my family, going to the beach, exercise, finish carpentry and traveling.
John O’Leary, Production Manager, started with the company in 2016 and has been an asset in overseeing the work crews in their daily operations. John comes to us with 25 years of carpentry knowledge that is the key to his success. As the leader, he is attends training through our Certified Contractors Network. He likes working with everyone from Sales to Admin to Production and fits into the culture of our company with his wit and humor. On his off time, he loves hanging with his kids.
Jose De La Rosa, Foreman in the field, has been with the company since 2005 and is still overseeing jobs and making the company proud. Jose will do what it takes to get any job done. He works on the replacement windows, entry doors and general carpentry. He is trained as a Supervisor for the EPA RRP Lead In Construction Standards, which was some of the hardest work we’ve done because in addition to performing the carpentry part of the work, he had to be in suit and mask in any kind of weather. A true testament to the character he brings to his job. On his off time, he loves to spend time with his family.
Willie Woods, Installation Technician, started with A & A Services in 1999 and has been with us through many phases of operation. He’s been trained for the EPA RRP Lead In Construction Standards. In addition to his installation duties, he can’t leave a job site until its completely cleaned up and we have the testimonials to prove it. He makes our company proud with his spirit and dedication. Willie is happiest when he is able to spend time with his children and grandson.
Rachel brings her past experience at a real estate development firm. She serves as the main point of contact for customers and organizes the office. She enjoys baking, traveling and going on long walks with her rescue dog Lulu.
As we carry on our family ties, we hired our niece, Ally, this past year to assist Barb in the Marketing Department. Ally has a Bachelor of Science degree from Salem State University in Exercise Science and Biology. She came from being a General Manager of a local Chipotle restaurant and brings her management skills and visions to help us broaden our online and social media presence. She enjoys all kinds of sports, working out, and spending time with family.
Julio Canela, Installation Technician, has been with the company since 2003 and is another example of a workhorse out in the field. Julio will do anything asked of him and takes pride in the results of his work. He has been trained for the EPA RRP Lead In Construction Standards. The work ethic that goes along with his dedication as an employee is worth noting and can be read in our many testimonials. Julio lives in Salem with his wife and likes to spend time with his family.
Juan was recently hired as a referral from none other than his brother, Jose, our foreman since 2005. Juan comes from an insulation installation background and has a degree in electrical engineering. Juan has also worked in delivery for the trades. He assists John O’Leary, our production manager, clean up the jobsites, stocking the jobs, and organizing the warehouse. Juan is married with one daughter and enjoys playing softball and basketball.